The other day I had to make a choice on a piece of communication. I’ve written about the job of hiring someone and changing their life. I had to deliver the news that a candidate was not going to receive an offer from our company. I had several options in front of me; I could have our recruiting department contact them, I could send an email or I could make a call. Technically there was a fourth; I could have ignored the whole thing and done nothing. For me the fourth choice was not an option.
These candidates had interviewed for a total of around 10 hours in person and over the phone. We had been in a courtship that had gone on for several months. Each candidate had been courteous and timely with all their contact with us. I tried to put myself in their shoes and I trusted that they would want to hear bad news for the sake of closure. I felt I owed them the courage and the courtesy of an in person phone call.
I planned on sharing that I had bad news to share but I was glad we would connect. I intended to tell them why we chose the candidate we did at a high level but to not draw out why we did not choose them as our hire. I was however prepared at a high level to talk about what we didn’t find in them that we felt was essential for the position. I even went so far as to prepared for how to end a call that ended up off the emotional deep end. I didn’t spend too much time on that area though.
I had two calls to make to two individuals who I know had a great deal of hope. Each of my calls went well, they were pleasant conversations with individuals who I felt a true connection with and with whom I spoke candidly and honestly. I felt from their responses that my courage was appreciated. One candidate was surprised I took the time to contact him and I felt sad about that expectation and even more convicted in my decision to make the calls.
Getting a new job and not being selected are both events that change a life. As great as one is the other is the yang to that yin. As the one responsible for one action I couldn’t help but ignore my responsibility to the other less pleasant option. I hope that if I ever have a chance to work with either of these individuals in the future that my karma will come back to me positively. I know I learned something about myself as well as about their character on the calls.
Take care and value there is a reason for every outcome that will eventually present itself if you look and listen for it. Keep Calm and Carry On.